Tags: cloud, lync, Office 365. When I first re-connected to my disconnected session with this setting in place, I had to completely exit out of the Lync client by. By changing this to, Record from this computer, I was able to get everything working. In Remote Audio settings, by default, the Remote audio recording radio button is set to, Do not record.
![]() Check your camera. Make sure your camera is on, pointing towards you and there’s nothing obstructing it. If it is a Bluetooth device, be sure it is connected as well. Make sure they are plugged in and not muted. Check your microphone, speakers or headphones. Lync Disable Active Speaker Video Settings Free Test CallDo you hear the echo of your own voice? The problem may be with the device of the person you're calling. From within Skype on desktop, click on your profile picture > Settings > Audio & Video Settings > Make a free test call. The test call prompts you to record a message and then plays it back for you - it's the easiest way to see if there's an issue with your audio settings. Make a free test call in Skype. ![]() Check your camera. Make sure your camera is on, pointing towards you and there’s nothing obstructing it. Make sure they are plugged in and not muted. If it is a Bluetooth device, be sure it is connected as well. Check your microphone, speakers or headphones. Check out the following articles about granting Skype permission to use your microphone and camera on iOS and Android. Skype needs your permission to access the microphone and camera of your mobile device. Each brand is different, so it’s always a good idea to check the manufacturer’s website for user guides or troubleshooting help. Techsoup skype for business macAsk them to turn down their playback volume. Do you hear the echo of your own voice? The problem may be with the device of the person you're calling. The test call prompts you to record a message, and then plays it back for you – it’s the easiest way to see if there’s an issue with your audio settings.
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